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About us

Naketano Retail GmbH
Alfredstr. 57-65
45130 Essen
Fax +49 201 81 09 96 11


Delivery address for returns:

Fiege Mega Center Logistik GmbH
Niederlassung Ibbenbüren
Naketano Retail GmbH Webshop
49479 Ibbenbüren


General manager: Sascha Peljhan, Jozo Lonac
Local court Essen, HRB24401
Ust-ID Germany: DE280197150

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at http://ec.europa.eu/consumers/odr/. Consumers have the possibility to use this platform for resolving their disputes.

In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we are obliged to participate in dispute settlement proceedings before a consumer dispute resolution body. The competent body in this matter is: Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V., Straßburgerstraße 8, 77694 Kehl am Rhein, Germany, http://www.verbraucher-schlichter.de. We will participate in a dispute settlement procedure before this authority.

The settlement of the website via credit card takes place:
Place du Marché
L-6755 GrevenmacherR.C.S.
Luxembourg B 144133
E-Mail: info @ hso-services.com

Dipl. Vw. Mirko Hüllemann
Heiko Strauß
Ramona Spies